Letter to Santa Trail
About the event
We know how important accessing nature and the outdoors is for you all at the moment, as well as the desire to have create some lasting Christmas memories for you and your children.
Behind the scenes our teams have been working hard to create a self-led trail at Moss Bank Park which can bring you and your children some festive cheer as part of your visit to an outdoor space under the new Government guidelines.
Children will arrive ready to complete their self-led trail after already completing their pre-written letter to Santa, they will enjoy finding the festive clues on the self-led trail needed to ensure their letter makes it all the way to Lapland, before posting their letter in Santa’s special post box. There will be a warming cup of hot chocolate and a gingerbread biscuit which will be served as a takeaway option from the Cafe at Moss Bank Park ready for the your little one to collect after their special letter has been posted. Most importantly, and for that final bit of Christmas cheer, all children completing the self-led trail will receive their very own personalised letter through the post from Santa.
This trail allows you and your family to safely make this most of the magic of Christmas and make memories that will last a lifetime.
Getting out for fresh air and exercise is vital for our health and wellbeing. The latest government guidelines state that you may visit an outdoor space with your household or support bubble, or on your own with one other person from a different household. We ask that in order to keep all of our staff and visitors safe that you only visit us in this way and maintain 2 metre social distancing at all times. You should not attend the event if you have any symptoms of COVID-19 or are currently required to self-isolate.
Although this trail is self-led, we do ask that you book a slot. This is to ensure that those enjoying the trail in their household or bubble can do so safely, and while maintaining a safe distance from others.
OTHER USEFUL INFORMATION
Age suitability: The trail is recommended for children aged between 3-8 years old. This is just guidance and we welcome all families. Children must be accompanied by a responsible adult at all times.
Tickets: Tickets are priced at £5.50 per child, this charge includes all materials, the trail and standard hot chocolate and festive gingerbread biscuit served as a takeaway option from our café . Adults do not require tickets. Children under the age of 18 months do not require tickets.
Access: The trail is suitable for prams and wheelchairs.
Time: We estimate the activity will about take about 45 minutes to complete, however families can finish the self-led trail at their own pace so it could be more or less - it’s really up to you.
COVID SAFETY MEASURES
In planning this trail, we have carefully adhered to the government guidelines and worked closely with our Safety, Health and Environment team to offer the best protection possible for visitors and staff. Below are some of the key measures we have put in place:
1. Customers are advised not come onsite if they or anyone in their households are displaying symptoms of coronavirus or are currently required to self-isolate.
2. Customers are asked only to attend in their household or bubble, with a maximum of 6 people per group in order to adhere to the current guidelines.
3. The trail is undertaken outdoors and in a self-led capacity.
4. There is no handling of shared resources.
5. The trail is limited to outdoor space only, and is designed to help you make the most of your time outdoors.
6. Numbers are restricted each day, and within each time slot.
7. Social distance of 2 metres can and should be maintained at all times due to the size of the site
8. The hot chocolate and gingerbread biscuit included is served as a takeout option only.
9. Hand sanitisers and toilets will be available at our takeaway [café / restaurant]
Being an outdoor venue our events can be affected by the weather. Our advice is to come as prepared as possible: warm jumpers and raincoats, wellies, hats, gloves and umbrellas as we will always strive to continue our events – whatever-the-weather.
We have altered the way we do our self-lead activities to make sure that they fit within the strictest local and national restrictions, these were last reviewed on the 5/11/2020 when the most recent lockdown came into effect.
If you cannot attend one of our self-lead activities due to health concerns, you can transfer your ticket to any other activity of equal value free of charge, in the event that our future activities are not yet published you will be issued with a voucher that will be valid for 6 months to be redeemed against our future events.
If for any reason our activity has to be postponed due to factors outside of our control such as new government covid guidance or stormy weather/flooding meaning we close our nature reserve then your booking will be exchanged and you can use it to book onto another event of ours later in the year/early next year. In the event that our future activities are not yet published you will be issued with a voucher that will be valid for 6 months to be redeemed against our future events.
If the activity is postponed or exchanged to a later date and you cannot attend we will be able to refund your ticket minus the third-party online booking fee of £1.