Frequently asked questions

Frequently asked questions

Alan Wright

Got a question about The Hive? There’s a good chance you’ll find it below as we answer our most frequently asked questions

What is The Hive

The site consists of a series of unique garden and outdoor spaces which can be explored from accessible footpaths. Alongside the garden the site boasts many unique interactive features designed with younger children in mind. The Hive is fully enclosed by a perimeter fence which provides a safe haven where little ones can freely roam the natural world and where parents can relax and enjoy the open spaces. Surrounded by hedges, orchards, meadows, and mature woodland the Hive has been designed to create a backdrop that is perfect for games, relaxation and reflection as well as creating vital habitats for the many species of wildlife.

Where is The Hive located?

The Hive is located towards the rear of Moss Bank Park, Moss Bank Way, Bolton, BL1 6NB.

Is there any parking available?

There is free parking available within Moss Bank Park. Please be aware however that when the weather is good the car parks can become busy.

What toilet facilities do you have?

There are toilets including disabled and baby changing facilities located within the cafe. There are no toilets in The Hive but the café toilets are only a 5–10-minute walk away.

Can I take a picnic to The Hive?

Families using The Hive are welcome to bring a picnic and there are picnic tables within The Hive and in the wider park. Families are asked to kindly take home their waste from The Hive as there are no litter collection facilities. Alcohol is strictly forbidden onsite and should not be consumed whilst families are using The Hive. Barbeques and fires are not allowed onsite unless they are part of a scheduled activity organised by the Trust.

Is there anywhere to eat onsite?

There is a café onsite, located at the rear of the park near in front entrance of The Hive. The café is easily accessible and serves a range of food and drinks.

Is the Family Season Pass suitable for my family?

The Family Season Pass is aimed at families with primary and preschool children. The pass provides access to the site for 2 adults and up to 4 children. The play equipment is not intended for use by older children.

Can my family visit the site without a season ticket?

Visitor Family Day Passes are available priced at £4 per family unit. A family unit is 2 adults and up to 4 children.

Are there any additional charges on site?

There will be some additional charges made for a few activities such as toasting marshmallows and crafts where additional resources are required. These activities are entirely optional. Charges will be made on the day via cash payment only.

Do I need to supervise my child?

For the duration of your time in The Hive it is essential that a responsible adult supervises any children visiting the site at all times. Children must never be left unattended at The Hive.

Are there any officer led events onsite for season ticket holders to enjoy?

The site is designed primarily as a self-led experience. There will be a staff and volunteers onsite to support some supplementary activities such as stories and crafts. Natural free play is the premise of the site.

Is The Hive Covid safe?

Every precaution has been made to ensure that the site is as Covid secure as possible. The experience is almost entirely outdoors, there’s socially distancing measures in place and hand sanitiser stations throughout. Numbers onsite are managed to ensure there is plenty of space for everyone to enjoy the natural play features. If anyone has Covid symptoms, or has Covid to has been asked to self- isolate should not visit the site.

What happens if the site has to be closed due to Covid?

The site will be allowed to stay open as much as possible however in the event of an imposed government restriction which prevents us from being open tickets will be rolled over to ensure season ticket holders continue to receive access to the site for their full 3 month period.

Can I take my dog onto The Hive?

We operate a no dogs policy on site at all times.

Can I smoke onsite?

There is a no smoking policy on this site.

Are there any indoor facilities at The Hive?

There is some limited shelter onsite but the site is designed as an outdoor experience.

Will the site be open in bad weather?

The site will be open to the public in all weathers the only exception would be if there was a severe weather warning issued by the met office. The Lancashire Wildlife Trust encourages families to enjoy the outdoors whatever the weather.

What time is the site open?

The site open from 10am and closes at 3pm. Any visitors on site at 3pm will be asked to kindly leave. Last entry to the site is at 2pm.

What days is The Hive open over the summer?

The Hive is open every Wednesday, Thursday, Friday, Saturday and Sunday from July 1st to September 30th.

Why is the site not open 7 days a week?

The site is open 5 days during this pilot period. Practical volunteering sessions and other organised group sessions will be undertaken on the days the site is closed to the general public.

Who manages The Hive?

The Hive is managed by Lancashire Wildlife Trust, our charitable status means that any income generated is used to improve The Hive, and is invested in the work of the Wildlife Trust locally. Every penny spent with us will be used wisely to improve the site and the natural environment.

Can I become a volunteer at the site?

Like our other sites, our ventures in Moss Bank Park are dependent on the dedication and commitment of volunteers. We offer a wide range of volunteering opportunities from practical landscaping and gardening to working with families helping with our event delivery. For more information please contact our Volunteer Coordinator cyates@lancstw.org.uk

Are there any discounts available to season ticket holders?

Season ticket holders are entitled to receive a 10% discount in the Moss Bank Park café on the days that they are visiting The Hive. This 10% discount will be applied to the entire bill for the party on the days that they are using The Hive.

The Hive map